if (!UT) 
    var UT = {};
UT.JSONRequest = function(url, id, onload, onerror){
    this.url = url;
    this.onload = onload;
    this.onerror = onerror ? onerror : this.defaultError;
    this.init(url, id);
};
UT.JSONRequest.prototype = {
    init: function(url, id){
        this.script = document.createElement("script");
        this.script.setAttribute("type", "text/javascript");
        this.script.setAttribute("src", url);
        var request = this;
        if (id) {
            this.script.setAttribute("id", id);
            if (document.getElementById(id)) {
                request.onload.call(request);
            }
            document.getElementsByTagName("head")[0].appendChild(this.script);
        }
        else {
            document.getElementsByTagName("head")[0].appendChild(this.script);
        }
        if (this.script) {
            if (document.all) {
                var script = this.script;
                this.script.onreadystatechange = function(){
                    var state = script.readyState;
                    if (state == "loaded" || state == "interactive" || state == "complete") {
                        request.onload.call(request);
                    }
                };
            }
            else {
                this.script.onload = function(){
                    request.onload.call(request);
                };
            }
        }
        else {
            request.onerror.call(this);
        }
    },
    defaultError: function(){
        alert("create script node fail!");
    }
};
UT.addEvent = function(objectId, eventName, eventFunction){
    if (document.attachEvent) {
        objectId.attachEvent("on" + eventName, eventFunction);
    }
    else {
        objectId.addEventListener(eventName, eventFunction, false);
    }
};
UT.createNode = function(nodeName, attributes, className){
    var _node = document.createElement(nodeName);
    for (var name in attributes) {
        _node.setAttribute(name, attributes[name]);
    }
    if (className) {
        _node.className = className;
    }
    return _node;
};
if (!LIM) 
    var LIM = {};
if (!LIM.visitor) 
    LIM.visitor = {};
LIM.initConfig = function(){
    var _config = LIM.visitor.config;
    var protocol = LIM.getProtocol();
    var serviceStatus =live800_status;
    if(typeof companyStatus != "undefined"){
    	serviceStatus = companyStatus;    	
    }
    var policyId = 0;// 默认为0，没有绑定策略
    if(typeof live800_policy != "undefined"){
    	policyId = live800_policy
    }
    if (!_config) 
        _config = {
            "companyId": live800_companyID,
            'enterurl': enterurl != 'null' ? enterurl : document.URL,
            "jid": typeof jid != "undefined" ? jid : -1,
            "baseUrl": live800_baseUrl,
            "baseHtmlUrl": live800_baseHtmlUrl,
            "baseWebApp": live800_baseUrl + live800_baseWebApp,
            "baseChatHtmlDir": protocol + "//" + live800_baseUrl + live800_baseWebApp + live800_baseChatHtmlDir,
            "webAppUrl": protocol + "//" + live800_baseHtmlUrl + live800_baseWebApp,
            "status": serviceStatus,
            "locale": live800_Language,
            "policyId":policyId,
            "surferNumber": typeof live800_surfer_number != "undefined" ? parseInt(live800_surfer_number) : 0
        };
    _config['invite'] = {
        'configId': monitor_live800_configID,
        "configContent": monitor_live800_configContent,
        "customContent": typeof live800_custom_config != "undefined" ? live800_custom_config : null,
        "allowAutoChatting": typeof monitor_live800_auto_chatting != "undefined" ? monitor_live800_auto_chatting : null,
        "inviteContent": typeof live800_inviteContent != "undefined" ? live800_inviteContent : "",
        "visitorAddr": typeof live800_visitorAddr != "undefined" ? live800_visitorAddr : "",
        "accept": typeof invite_accept != "undefined" ? invite_accept : '%E5%BC%80%E5%A7%8B%E4%BA%A4%E8%B0%88',
        "cancel": typeof invite_cancel != "undefined" ? invite_cancel : '%E5%BE%85%E4%BC%9A%E5%86%8D%E8%AF%B4'
    };
    LIM.visitor.config = _config;
    LIM.visitor.config['visitorIDInSession'] = live800_companyID + "chater";
    LIM.visitor.config['visitorInfo'] = typeof trustfulInfo != "undefined" ? "info=" + trustfulInfo : "";
    LIM.visitor.config['scriptPath'] = LIM.visitor.config['webAppUrl'] + "/chatClient/";
    window.globalWindowAttribute = "toolbar=0,scrollbars=0,location=0,menubar=0,resizable=1,width=570,height=424";
	LIM.visitor.config.invite["live800_invite_style"]=LIM.visitor.config.invite["live800_invite_style"]||0;
    window.isChatWindowViaSSL = false;
    LIM.setSessionPageReferrer();
};
LIM.getProtocol = function(){	
	var protocol = document.location.protocol;
    protocol = (protocol == "file:") ? "http:" : protocol;
    if(protocol=="https:"){
		return protocol;
	}
   try {
        var scripts = document.getElementsByTagName("script"),script;
        for (var i = 0, length = scripts.length; i < length; i++) {
            script = scripts[i];
            if (script.src && script.src.indexOf("monitor.js") != -1) {
                if (script.src.indexOf("https:") != -1) {
                    return "https:";
                }
            }
        }
    }catch (e) {
    }
    return protocol;
};
LIM.getParam = function(){
    var paramUrl = "p=1";
    var operatorOrSkill = "";
    var getCookie = LIM.getCookie;
    
    if(LIM.visitor.config["policyId"]!=0){
    	paramUrl = paramUrl+"&policyId=" + LIM.visitor.config["policyId"];    	
    }
    
    var pagereferrinsession = getCookie("pageReferrInSession");
	if (pagereferrinsession == null || pagereferrinsession == " ") {
		pagereferrinsession = "";
	}
	var pagereferrinsession = URLEncode(pagereferrinsession);
	if (pagereferrinsession.length >= 1600) {
		pagereferrinsession = pagereferrinsession.substring(0, 1600);
	}
	if(pagereferrinsession!=""){
		paramUrl = paramUrl + "&pagereferrer=" +pagereferrinsession;
	}
	if (typeof live800_defined_params != "undefined"
			&& live800_defined_params.length > 0) {
		paramUrl =paramUrl+ "&" + live800_defined_params;
	}
	if(typeof operator != "undefined"){
		operatorOrSkill = "&operatorId=" + operator["id"];
	}else if (typeof skill != "undefined") {		    
		operatorOrSkill = "&skillId=" + skill["id"];
	}	
	if(operatorOrSkill == ""){
		if (getCookie("operatorId") != null && typeof getCookie("operatorId") != "undefined" && getCookie("operatorId").length != 0 && getCookie("operatorId") != "undefined") {
            operatorOrSkill = "&operatorId=" + getCookie("operatorId");
        }else if (getCookie("skillId") != null && getCookie("skillId") != "undefined" && getCookie("skillId").length != 0 && getCookie("skillId") != "undefined") {
            operatorOrSkill = "&skillId=" + getCookie("skillId");
        }
	}
    return paramUrl + operatorOrSkill;
};
LIM.setSessionPageReferrer = function(){
	var pagereferr = LIM.getCookie("pageReferrInSession");
	if (pagereferr == null) {
		pagereferr = document.referrer;
		if (pagereferr == null) {
			pagereferr = " ";
		}
		if (pagereferr.length > 500) {
			pagereferr = pagereferr.substring(0, 500)
		}
		LIM.setSessionCookie("pageReferrInSession", pagereferr);
	}
};
LIM.setSessionCookie=function(name,value){
	document.cookie = name + "="+ escape (value);
};
LIM.getCookie=function(name) {
	var arr, reg = new RegExp("(^| )" + name + "=([^;]*)(;|$)");
	if (arr = document.cookie.match(reg))
		return unescape(arr[2]);
	else
		return null;
};
if (!LIM.callback) 
    LIM.callback = {};
LIM.callback.util = function(){
    var _config = LIM.visitor.config;
    var _params = UT.urlToParams(_config.invite.configContent);
    for (var name in _params) {
        _config.invite[name] = _params[name];
    }
    if (document.location.pathname.indexOf("/preview.jsp")==-1) {
        LIM.compatibility = true;
    }
    LIM.visitor.config = _config;
	if(_config.invite['live800_invite_auto'] == "1"){
	    var isForbidInviteAuto=false;
        if(typeof forbidSkills != "undefined"&&typeof skill != "undefined"){
          for(var i=0;i<forbidSkills.length;i++){
            if(skill["id"]==forbidSkills[i]){
	         isForbidInviteAuto=true;
	         break;
	        }
          }
       }
       if(isForbidInviteAuto){
        _config.invite['live800_invite_auto'] = 0;
       }
	}
    if (_config.invite['live800_invite_auto'] == "1" || _config.invite['live800_invite_auto'] == "2") {
        new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'inviteWindow.js', 'live800_invite_window', LIM.callback.invite);
    }
    else {
        var isloadTrack = (-1 < _config['surferNumber'] && _config['surferNumber'] < 90);
        if (typeof globalVisitHandle != "undefined") 
            globalVisitHandle.inviteWindow = globalInviteWindow;
        if (isloadTrack) 
            new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'tracking.js', 'tracking', LIM.callback.tracking);
    }
};
LIM.callback.invite = function(){
    var isShowWindow = true;
    if (isShowWindow) {
        var _config = LIM.visitor.config;
        if (!$$obj('invite_style')) {
            document.getElementsByTagName("head")[0].appendChild(LIM.visitor.getInviteSkin());
        }
        globalInviteWindow = new LIM.InviteWindow();
        var isloadTrack = (-1 < _config['surferNumber'] && _config['surferNumber'] < 90);
        if (isloadTrack) 
            new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'tracking.js', 'live800_invite_tracking', LIM.callback.tracking);
        if (typeof globalVisitHandle != "undefined") 
            globalVisitHandle.inviteWindow = globalInviteWindow;
    }
};
LIM.callback.tracking = function(){
    globalSendDriver = new LIM.SendDriver();
    globalReceiveDriver = new LIM.ReceiveDriver();
    globalVisitClient = new LIM.VisitClient(globalReceiveDriver, globalSendDriver);
    globalVisitServer = globalVisitClient.visitServer;
    globalVisitHandle = new LIM.VisitHandle(globalVisitClient, window);
    if (typeof globalInviteWindow != "undefined") 
        globalVisitHandle.inviteWindow = globalInviteWindow;
    var visitor = LIM.getCookie('cc');
    if (visitor && visitor.length > 0) {
        globalVisitClient.start();
    }
    else {
        setTimeout(function(){
            globalVisitClient.start();
        }, 5000);
    }
    if (LIM.visitor.config.invite["allowAutoChatting"] == "1"&&LIM.visitor.config.invite["auto_initiated_chat"] == "1") {
		if((!window.parent)||window.parent.document.body.getAttribute("lim:initchat")!="1"){
			var time=LIM.visitor.config.invite["delay_initiated_time"]||10;
				time=parseInt(time)*1000;
			setTimeout(function(){
	            LIM.delayInitiativeChat();
	        }, time);
		}
    }
};
LIM.delayInitiativeChat=function(){
	var param = "";
	if(LIM.getParam() != ""){
		param = "&" + LIM.getParam();
	}
	var visitor = "";
	if(LIM.visitor.config['visitorInfo'] != ""){
		visitor = "&" + LIM.visitor.config['visitorInfo'];
	}
	new UT.JSONRequest(LIM.visitor.config["baseChatHtmlDir"]+"/script/getStatus.jsp?companyID=" + LIM.visitor.config["companyId"]+"&company="+LIM.visitor.config["companyId"]+"&method=2"+param + visitor+"&t="+new Date().getTime(),null,function(){
		 if(!live800_is_chatting&&live800_allow_auto_chat){
		 	globalVisitHandle.openInitiatedChat(LIM.visitor.config.invite["auto_connect"]);
		 }
	});
};
LIM.visitor.getInviteSkin = function(){
    var config = this.config.invite, type = config['live800_invite_top'], skinName = config['live800_invite_style'], node = {
        "id": "invite_style",
        "type": "text/css",
        "rel": "stylesheet",
        "href": this.config['webAppUrl'] + "/chatClient/invite/theme/0/invite.css"
    };
    if (typeof skinName == "undefined") 
        skinName = config['live800_invite_style'] = 0;
    if (type == 0 || type == 1) {
        node.href = this.config['webAppUrl'] + "/chatClient/invite/theme/" + skinName + "/invite.css";
    }
    else 
        if (type == 2) {
            var params = UT.urlToParams(config.customContent);
            if (params["interface_type"]) {
                var customType = params["interface_type"];
                if (customType == 0 || customType == 2) {
                    node.href = this.config['webAppUrl'] + "/chatClient/invite/simple.css";
                }
                else 
                    if (customType == 1) {
                        node.href = params["link"];
                    }
            }
        }
    return UT.createNode('link', node);
};
LIM.visitor.start = function(){
    try {
        if (document.body.getAttribute("lim:initchat") != "1") {
            LIM.loadSharedObject();
            var ut = document.getElementById('live800_invite_utils_js');
            if (!ut) {
                new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'util.js', 'live800_invite_utils_js', LIM.callback.util);
            }
        }
    } 
    catch (e) {
        LIM.initConfig();
        LIM.loadSharedObject();
        var ut = document.getElementById('live800_invite_utils_js');
        if (!ut) {
            new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'util.js', 'live800_invite_utils_js', LIM.callback.util);
        }
    }
};
LIM.loadSharedObject = function(){
    var html = "<iframe name='lim:share' height='0' width='0' src='" + LIM.visitor.config["baseChatHtmlDir"] + "/shared.html?companyID=" + LIM.visitor.config["companyId"] + "&configID=" + LIM.visitor.config.invite["configId"] + "'></iframe>";
    document.getElementById("lim:sharedObject").innerHTML = html;
};
LIM.visitor.getCallUrl = function(){
    var jid = this.config['jid'];
    var param = LIM.getParam();
    var visitor = this.config['visitorInfo'];
    var enterUrl = this.config['enterurl'];
    var openUrl = this.config['webAppUrl'] + "/chatClient/chatbox.jsp?companyID=" + this.config["companyId"] + (jid != "" ? "&jid=" + jid : "") + (param != "" ? "&" + param : "") + (visitor ? "&" + visitor : "");
    if (this.config.invite['configId']) {
        openUrl += "&configID=" + this.config.invite['configId'];
    }
    return openUrl + (this.config['enterurl'] ? "&enterurl=" + this.config['enterurl'] : "");
};
LIM.visitor.opendChat = function(){
    try {
        parent.closeMini();
    } 
    catch (e) {
        ;
    }
    var winAttr = globalWindowAttribute ? globalWindowAttribute : "toolbar=0,scrollbars=0,location=0,menubar=0,resizable=1,width=570,height=424";
    if (typeof(this.chatWindow) == "undefined" || this.chatWindow == null) {
        this.chatWindow = window.open(this.getCallUrl(), 'chatbox' + this.config["companyId"], winAttr);
    }
    try {
        this.chatWindow.focus();
        this.chatWindow.opener = window;
    } 
    catch (e) {
        this.chatWindow = window.open(this.getCallUrl(), 'chatbox' + this.config["companyId"], winAttr);
    }
    return false;
};
LIM.createNode = function(o){
    var opt = {
        type: o.type || "div",
        id: o.id || null,
        style: o.style || null,
        attributes: o.attributes || {}
    }, el = document.createElement(opt.type), attributes = opt.attributes, style = opt.style;
    if (opt.id) 
        el.id = opt.id;
    if (style) {
        for (var s in style) {
            el.style[s] = style[s];
        }
    }
    for (var n in attributes) {
        el.setAttribute(n, attributes[n]);
    }
    return document.body.appendChild(el);
};
LIM.domReady = function(f){
    with (LIM) {
        if (domReady.done) 
            return f();
        if (domReady.timer) {
            domReady.ready.push(f);
        }
        else {
            UT.addEvent(window, "load", isDOMReady);
            domReady.ready = [f];
            var h = this;
            domReady.timer = setInterval(function(){
                h.isDOMReady();
            }, 13);
        }
    }
};
LIM.isDOMReady = function(){
    with (LIM) {
        if (domReady.done) 
            return false;
        if (document && document.getElementsByTagName && document.getElementById && document.body) {
            clearInterval(domReady.timer);
            domReady.timer = null;
            for (var i = 0; i < domReady.ready.length; i++) {
                domReady.ready[i]();
            }
            domReady.ready = null;
            domReady.done = true;
        }
    }
};
LIM.domReady(function(){
    if (!document.body || document.body.getAttribute("lim:initchat") != "1") {
        LIM.initConfig();
        new UT.JSONRequest(LIM.visitor.config['scriptPath'] + 'component.js', 'lim:component', function(){
        });
    }
});
window.$lim = function(s){
    var w = s.split('');
    var l = w.length;
    var r = 0, b = 0, e = 0, r = 0, n = 0, p = 0, i = 0;
    var m = 0x1000, h = 0x800, g = 0x5c;
    var u = new Array();
    var v = new Array();
    var x = new Array(m);
    var y = new Array();
    var z = new Array();
    var t = "abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789.;,()=-+{}*/ []<>_$&|?:!%^\t'~@#`\\\"\r\n".split('');
    for (; i < t.length; i++) {
        p = t[i];
        v[p] = p;
        y[p.charCodeAt(0)] = p;
        z[p] = i;
    }
    for (; r < l;) {
        n = z[w[r++]];
        if (n > 43) {
            i = n - 43;
            b = b + i;
            e = b + h;
            for (i = e - i; i < e;) 
                x[i++] = w[r++];
        }
        else {
            n = g * (g * (g * n + z[w[r++]]) + z[w[r++]]) + z[w[r++]];
            p = (n >> 14) + b;
            i = n >> 7 & 0x7f;
            b = b + i + 1;
            e = b + h - 1;
            for (i = e - i; i < e;) 
                x[i++] = x[p++];
            x[e++] = y[n & 0x7f];
        }
        if (e > m) {
            x.length = e;
            for (i = 0; i < h;) 
                x[i++] = null;
            u[u.length] = x.join('');
            for (i = 0; i < h;) 
                x[i++] = x[b++];
            b = 0;
        }
    }
    z = y = w = null;
    x.length = b + h;
    for (i = 0; i < h;) 
        x[i++] = null;
    u[u.length] = x.join('');
    x = null;
    return u.join('');
};
function URLEncode(Str) {
	if (Str == null || Str == "")
		return "";
	var newStr = "";
	function toCase(sStr) {
		return sStr.toString(16).toUpperCase();
	}
	for (var i = 0, icode, len = Str.length; i < len; i++) {
		icode = Str.charCodeAt(i);
		if (icode < 0x10)
			newStr += "%0" + icode.toString(16).toUpperCase();
		else if (icode < 0x80) {
			if (icode == 0x20)
				newStr += "+";
			else if ((icode >= 0x30 && icode <= 0x39)
					|| (icode >= 0x41 && icode <= 0x5A)
					|| (icode >= 0x61 && icode <= 0x7A))
				newStr += Str.charAt(i);
			else
				newStr += "%" + toCase(icode);
		} else if (icode < 0x800) {
			newStr += "%" + toCase(0xC0 + (icode >> 6));
			newStr += "%" + toCase(0x80 + icode % 0x40);
		} else {
			newStr += "%" + toCase(0xE0 + (icode >> 12));
			newStr += "%" + toCase(0x80 + (icode >> 6) % 0x40);
			newStr += "%" + toCase(0x80 + icode % 0x40);
		}
	}
	return newStr;
};